Shipping policy

Shipping Policy

At DealZone, we are committed to delivering your orders quickly, safely, and reliably across Pakistan.

Order Processing

  • Orders are processed within 24 hours after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

  • Major Cities: 2–4 business days
  • Other Cities & Remote Areas: 3–7 business days

Delivery times may vary during sales, holidays, or due to unforeseen courier delays.

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.
  • We may also offer Free Shipping on selected products or promotional campaigns.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most cities in Pakistan for your convenience.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, WhatsApp, or email (where available) so you can track your shipment.

Incorrect Address

Please ensure that your shipping address and phone number are correct before placing your order. DealZone is not responsible for delays or failed deliveries due to incorrect customer information.

Delivery Delays

Although we strive to deliver every order on time, delays may occasionally occur due to weather conditions, public holidays, strikes, or courier-related issues.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact our support team within 48 hours of receiving your parcel. We will investigate the issue and provide a suitable resolution.

Need Help?

If you have any questions regarding your shipment or order status, feel free to contact our customer support team. We're always here to help.